The role oversees membership schemes, drives meaningful engagement for members and volunteers, and strengthens pathways from participation to contribution. This includes growing and activating a sustainable volunteer pool, including converting members into active contributors.

The role works closely with programme teams to ensure that membership and volunteer efforts are purposefully integrated into programme delivery and community-building outcomes.

• Develop and manage membership frameworks, including tiering, value propositions and engagement models
• Strengthen member acquisition, retention and participation across different segments (e.g. individuals, corporates)
• Ensure membership offerings are aligned to organisational priorities and community-building outcomes
• Develop and implement strategies to grow and sustain a diverse and committed volunteer pool
• Design and manage volunteer pathways, includ...