Join the vibrant team at the Prosserman Jewish Community Centre as a Membership Service Administrator. This part-time role offers the chance to enhance membership experiences through top-tier customer service and administrative duties.
As part of a community-oriented organization, you will support front-line Membership Sales and Service teams by performing essential administrative tasks. Your role is crucial in creating a positive environment for over 75,000 community members. Your problem-solving skills and collaborative approach will significantly improve member satisfaction and retention.
Key Responsibilities:
• Deliver outstanding service to members and guests
• Foster positive relations through efficient communication
• Manage membership account changes and billing tasks
• Address complaints and know when to escalate issues
• Conduct outbound calls and assist with facility tours
Requirements:
• Minimum 1 year of relevant customer service experience
• ...