Why This Role Matters

The Membership Manager plays a key role in supporting IBHS's mission by managing and growing the Institute's Membership program. This position is responsible for member recruitment, retention, engagement, and satisfaction, ensuring that members receive maximum value and are actively involved in the organization's initiatives to promote property resilience.

Primary Duties and Responsibilities

• Develop and implement strategies to recruit new members and retain existing members.
• Manage the membership database, ensuring accuracy and timely updates.
• Serve as the primary point of contact for members, responding to inquiries and providing excellent customer service.
• Plan and coordinate member engagement activities, including events, webinars, and communication campaigns.
• Collaborate with internal teams to deliver value-added programs and services for members.
• Track and analyze membership metrics to info...