Job Summary:

Ensures the best possible member and guest satisfaction through a welcoming friendly and positive manner; receives and welcomes people as they enter the JCC (or Health and Wellness Area) either physically or via the telephone; confirms membership status; accurately manages point of sale transaction; triages deliveries and responds to member and guest inquiries. Communicates and works well with teammates and cross functional partners.

The ideal candidate will have a friendly and easy-going personality while providing an excellent and efficient customer service experience. You should be able to deal with complaints and give accurate information about the Center, events, and programming. A customer-oriented approach is essential in addition to strong computer skills.

Duties and Responsibilities:

• Primary functions include welcomi...