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Member Service Specialist Career Opportunities- Full-Time/ Part-Time

Company

Prospera Credit Union

Location

Surrey, British Columbia

Type

Full Time

What You’ll Do 


  • Provide exceptional service to members in person, over the phone, and through digital channels. 

  • Support members with day-to-day banking transactions and offer personalized financial guidance. 

  • Promote and educate members on Prospera’s products, services, and digital tools. 

  • Identify opportunities to deepen member relationships and refer to internal specialists as needed. 

  • Ensure accuracy in documentation and compliance with internal policies and regulatory standards. 

  • Foster a positive, inclusive, and collaborative team environment. 

    • What You Bring 

  • A genuine passion for helping others and making a difference in your community. 

  • Previous experience in customer service or financial services is an asset. 

  • Excellent communication, interpersonal, and problem-solving skills. 

  • Comfort with technology and a willingness to learn new system...

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