TEKsystems is currently hiring for Member Service Representatives with a Fortune 100 Financial Institution in Pensacola, FL!


Position: Member Service Representative (Account Services Department)

Job Description

+ To respond to inquiries and requests from members and other individuals within a 24/7 high volume, schedule-driven and structured contact center operation

+ Perform transactions or related functions for Savings, checking, consumer loans, credit cards, IRAs and/or other accounts

+ Advise members of other products and services that may fit their needs and provide opportunities for positive member interaction

+ Handle a call volume of 80-100+ calls daily


Qualifications

+ High School Diploma/ GED required

+ 1-2 years of recent customer service experience working directly with customers (call center, collections, banking)

+ Ability to work in a fast-pace high-volume ca...