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Position Summary:


This position is responsible for monitoring the accuracy of physical sets within meeting spaces according to banquet event orders and diagrams while effectively managing and servicing groups of varying size for the successful execution of all details, enhancement of guest experience and maximum impact on overall revenue.


Primary Duties and Responsibilities: includes but not limited to:



+ Maintains complete knowledge of and compliance with all departmental policies, service procedures and standards

+ Maintains positive guest relations at all times

+ Resolves guest complaints and ensures guest sat...