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Medical Receptionist

Company

Robert Half Office Team

Location

Vestal, NY

Type

Full-time

Description
We are seeking a friendly, organized, and detail-oriented Medical Receptionist to join a busy healthcare practice. This role serves as the first point of contact for patients and is critical to delivering a positive patient experience while ensuring smooth front-office operations.


Responsibilities

+ Greet patients and visitors in a professional and courteous manner

+ Answer incoming calls, schedule appointments, and manage calendars

+ Check patients in and out; verify demographic and insurance information

+ Collect co-pays and balances, and process payments as needed

+ Maintain accurate patient records within the electronic medical record (EMR/EHR) system

+ Handle medical records, referrals, and prior authorizations as required

+ Coordinate with clinical staff to support daily workflow

+ Ensure HIPAA compliance and patient confidentiality at all times

+ Perform general admini...

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