Medical Document Retrieval Specialist (Philippines | Remote)

The Medical Document Retrieval Specialist plays a pivotal role in the healthcare medical records retrieval process. As the first step in the workflow, this position ensures all requests are complete, accurate, and prepared for downstream processing. The quality of intake directly impacts the speed and accuracy of records retrieval for our law firm clients.

Schedule

Full-Time | Monday - Friday, 9:00 AM - 5:00 PM EST

Key Responsibilities

1. Provider Research & Identification

• Determine all relevant healthcare providers associated with a client’s treatment, beyond the main facility listed by the law firm.
• Locate billing providers and related entities using tools such as Chartswap, prior request history, and direct provider calls.
• Input all identified providers into the admin application.

2. Request Creation & Q...