2 years customer service experience with a minimum of 2 years claims or bill review experience and provider/carrier outreach with Intermediate computer experience using Microsoft Word, Excel & Outlook required
Key Responsibilities
Prepare and submit clean claims to insurance companies electronically or by paper
Review patient bills for accuracy and completeness; obtain any missing information
Verify insurance coverage and benefits prior to billing
Resolve claim denials and rejections by researching issues and correcting errors
Follow up with insurance companies and patients to ensure prompt payment
Post payments and adjustments to patient accounts
Generate patient invoices and statements
Maintain strict confidentiality of patient information (HIPAA compliance)