Provides accurate information to callers regarding their statement and payment procedures.
Keeps records of customer interactions and transactions, recording details of inquiries as well as actions taken.
Deals and helps resolves any customer complaints.
Other tasks/functions that may be assigned by the company as per business requirement; these may change from time to time to reflect the changing requirement of your position and our business.
Qualifications:
Candidate must possess at least second year college.
At least 1 year of BPO experience handling medical billing account.
Must be willing to work onsite in Mandaluyong City