Job Title:Medical Assistant II
Location: Houston, TX
Contract: weeks (high possibility of extension)
Shift: :a-:p
Schedule note: Candidate MUST HAVE OBGYN exp.

Duties:
• Welcomes and interacts with all patients, families, and visitors in a professional, timely, age appropriate, and culturally
sensitive manner.
• Responds to customer questions with prompt information and/or service related to appointment status, wait time, or
unanticipated problems.
• Communicates with patient, staff, and providers regarding patient arrivals, delays, and clinic processes.
• Proactively approaches dissatisfied customers and implements customer service recovery measures.
• Identifies prolonged wait times for patients in waiting room and reports to clinic manager.
• Obtains translation services as needed for customers.
• Participates in clinic meetings to assist in planning optimal patient flow for session/day.
• Attends ...