The team provides medical aid advice, support and claim management services to ensure that clients get the most from their medical aid.
The Sales Consultant will serve as a point of contact who clients can depend on for assistance and support with their medical aid and health-related products for advice and guidance in obtaining alternative medical aid cover, advice during option change period and interim upgrading investigations.
Key Responsibilities and Duties Service delivery and liaison with clients (telephonically and via email) Liaison with medical aids to manage and resolve client's application process and/or option change requests Effective coordination to ensure the timeously processing of new sales Lead qualifying and handling by engaging with clients and assessing clients' individual needs Compiling of comparative medical aid quotations based on Needs Analysis done Recommendations and guidance on be...