Office Location: Cebu Business Park, Cebu City, Philippines

Reporting to: Senior Media Reputation Specialist I

The Media Reputation Specialist I provides ongoing online listening and alerting for the client while managing and organizing media monitoring data for accuracy.

Responsibilities

• Monitor online news and social media conversations about the client, its competitors, and the industry.
• Provide timely alerts to the client of potential reputational risks.
• Manage and maintain the accuracy and organization media monitoring data, ensuring proper categorization, tagging, and storage for efficient analysis to support reputation management initiatives.
• Deliver end-of-day listening activity reports and facilitate calls to ensure seamless shift handovers.
• Assist in gathering relevant data for reputation analysis and monthly reports, ensuring accuracy and alignment with client object...