**Welcome to Love's Our** Truck Care Operations Support team is looking for a **Mechanical Support Warranty Representative** to provide exceptional customer service for the OEM warranty claim process. The Mechanical support dispatch is responsible for filing the OEM warranty claims as they come in through shop connect. Also staying in contact with our OEM Representative on the process with filling each claim and as well as fleet charge process.

**Job Functions:**

+ Provides the highest quality customer service and exceeds expectations of internal and external customers by handling all questions, with billing and inquiries of the filling the OEM warranty claims, With the highest degree of courtesy and professionalism.
+ Utilize proprietary and non-proprietary software systems to track, log, and file each claim and to follow up with the Mechanic Support Coordinators insuring each invoice is billed correctly before filing the warranty claim.
+ Creatively solves...