Genius Agency AI is looking for a detail-oriented and organized Mechanic Shop Admin to join our team. In this role, you will be responsible for managing the administrative functions of our automotive repair shop, including handling customer inquiries, scheduling appointments, maintaining records, and supporting the shop's day-to-day operations. This position requires excellent communication skills and a customer-focused approach.

Responsibilities

• Manage the front desk operations, greeting customers and assisting with their inquiries.
• Schedule appointments for vehicle repairs and maintenance, ensuring efficient use of shop resources.
• Maintain accurate records of customer interactions, service requests, and repair activities.
• Assist in processing invoices and payments, ensuring timely and accurate billing.
• Handle phone calls, emails, and online inquiries from customers in a professional manner.
• Coordinate with technicians to k...