Act as a key analyst for Real-time Market Data systems. Provide Level 2 support, troubleshoot complex issues, and enhance operational resilience in a collaborative, hybrid environment.
In this role, you will be integral to managing support for Market Data platforms. You will troubleshoot incidents independently, manage communication with technical teams, and maintain operational best practices. Candidates should demonstrate solid analytical skills and experience within high-availability sectors to ensure seamless service continuity.
Key Responsibilities:
• Oversee Market Data incident management and resolutions
• Conduct thorough troubleshooting across application and network layers
• Engage with vendors for Market Data service issues
• Manage operational support queue to meet SLAs
• Support the development of technical documentation
Requirements:
• Proficient in Solaris and Red Hat Linux systems
• Advanced skills in Linux/Unix commands
• Scripting abil...