The Margin Application Support Tech Lead Analyst contributes to standards around which others will operate. Requires developed communication and diplomacy skills to influence and convince colleagues in other areas and operational clients. Has responsibility for volume, quality, timeliness, and delivery of end results of an area. Involved in short‑term planning and resource planning. Partial management responsibility of a team, which may include managing people, their workload, rosters, performance evaluation and hiring.
In this role, you will liaise closely with colleagues in America, Pune, Sydney, Canada, Belfast, and London to ensure 24x5 coverage of the application. Flexibility in working hours is required to cover business start‑up, close, and any additional demands of the business. You will be expected to cover occasional weekend coverage on a rotational basis to support release cycles and participate in disaster recovery testing.