Description
Job Summary
This role is responsible for managing software licenses, supporting product releases, and helping customers and internal teams with software-related needs. The job works closely with different teams to ensure smooth product delivery and a good customer experience.
Key Responsibilities
Manage and deliver software licenses using company systems (SubscribeNet and FNO).Fix issues reported by customers or internal teams.Set up, test, and release software to production.Create and maintain software licenses and related configurations.Support customers with license updates, upgrades, and exchanges.Work closely with product managers, support teams, and partners.Provide advice on licensing and subscription models, especially for Lab Informatics products.Support supply chain activities, including updates to licensing tools (ACG...