Teleperformance in Malaysia is seeking a Quality Analyst to support their Customer Service team. This position requires a bachelor's degree, at least one year of experience in quality assurance within a call center, and proficiency in Mandarin and English. Initially, you'll work from home for six months before relocating to the Johor Bahru office. Responsibilities include conducting quality evaluations, data analysis, and serving as a point of contact for process inquiries.
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