Teleperformance in Malaysia is seeking a Quality Analyst to support the Customer Service team by providing expertise and guidance. The role involves conducting QA evaluations, data analysis, and acting as a Subject Matter Expert (SME). Candidates should hold a Bachelor’s degree and have at least 1 year of QA experience in a call center.

Fluency in Mandarin and English is required, and preference will be given to those who can start immediately. The position requires the ability to work in rotational shifts across 5 working days.