Job Description: -Over all responsible for all operations components of the department to ensure efficiency and effectiveness of operations -Responsible for the development and implementation of Automative annual business plan and medium-long term strategies, as well as establishing key performance objectives to ensure that meet business targets and drives sustainable, profitable growth -Ensure that operational standards are met in regard to sanitation requirements, safety regulations, operation license and loss prevention -Maintain and develop high standards of operations in workshop by ensuring all SOPs are relevant, up to date, trained effectively and operationally delivered to all staff -Participate in Marketing activities to ensure maximum exposure for workshop, including the development and implementation of the annual and monthly promotions calendar. -Drive high levels of customer satisfaction through the consistent execution of brand standards, visible operational leadership, a...