About the role

We’re looking for a Manager, WFM, to join our growing team!

What you’ll do here

• Responsible for WFM team's transformation, innovation and optimization.
• Analyze and review business results and upcoming forecast implications so you can share with your business partners.
• Review long‑term and short‑term forecasts and find ways to deliver on forecast accuracy targets.
• Refine capacity plans each month with the most up‑to‑date information.
• Achieve global service targets through proactive management of a multi‑site and multi‑skilled environment.
• Act as a WFM expert and popularize complex concepts to an audience.
• Identify areas of improvement to better manage the team and improve the comprehensiveness of the support you provide.

What you bring to the table

• Bachelor's degree in Business Administration, Finance, Mathematics, Statistics, or equivalent education and 3...