[What the role is]

The Travel Agents & Tourist Guides (TATG) Division is seeking a dynamic, passionate and self-driven individual to be part of Compliance and Enforcement (C&E) team that oversees regulatory matters concerning Travel Agents (TA) and Tourist Guides (TG). The role involves handling feedback from members of public and stakeholders, developing operational plans and enforcement initiatives for industry compliance. Additionally, the officer will conduct investigations into contraventions under the Singapore Tourism Board Act 1963 and the Travel Agents Act 1975.

[What you will be working on]

Compliance Strategy & Planning

• Develop and execute proactive strategies to enhance industry compliance, including planning and operationalising industry checks.

• Leverage data analytics and statistics to identify industry lapses and drive resource-efficient initiatives.

• Create targeted educati...