manager

Company

Confidential

Location

singapore, singapore

Type

Full-time

            Key Responsibilities:  Take full ownership of end-to-end café operations, staffing, cost control, and performance metrics 
Lead, train, and discipline a team of service and kitchen staff to uphold high standards at all times 
Maintain strict adherence to hygiene, food safety, and workplace safety requirements 
Drive sales, manage food cost, labour cost, and negotiate with suppliers to ensure operational efficiency and profitability 
Implement SOPs and uphold service consistency across shifts and outlets 
Handle all customer feedback professionally and resolve any service recovery issues swiftly 
Monitor inventory closely and ensure timely ordering and stock accuracy 
Prepare and submit daily/weekly sales and operations reports to management 
Be on the ground during peak hours, including weekends and public holidays 
Take initiative to improve café systems, workflow, and staff productivity <...
        

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