Manager, Retail Systems

Department: Global Tech – Retail Systems Canada
Location: On site, Laval, QC (4204 boulevard Industriel, H7L 0E3)
Type of employment: Permanent, Full Time (40 hours)

THE ROLE

Reporting to the Sr. Manager, Retail Systems Engineering support for North America, the Manager of Retail Systems is responsible for supporting the delivery and day‑to‑day operations of the Canadian Retail Systems team. The role works closely with Project Managers, POS Software and Level 3 Support Engineers, Business and QA Analysts to support the development, implementation, and production support of Retail Systems.

Responsibilities

• Support the delivery of Retail Systems projects and services to meet business requirements and objectives and assist in identifying and resolving systems issues.
• Be the onsite, in‑office leader for the team in Canada, assisting the remote Sr. Manager in charge.
• Assist an...