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Manager - Retail Business Process Architect

Company

MR DIY International

Location

seri kembangan, selangor

Type

Full-time

Key Responsibilities

  • Maintain the process meta‑model (IDs, naming, mapping, versioning, lifecycle status) and repository operation (permissions, review workflow, change history, search)
  • Conduct Business Process Mapping (BPMN) with lanes, inputs/outputs, system, performance controls and RASCI tags.
  • Author and maintain Process Standards and Visual Procedure templates with clear performance linkages and usability for Retail Operations and DC users.
  • Provide (to DC and Retail Operations) End-to-End Value Stream design stewardship. Uphold architecture guardrails, controls and role ownership.
  • Create architecture deliverables (E2E flow blueprints, capability maps) that support decision‑making.
  • Spot automation/AI opportunities early and feed the Improvement & Automation pipeline with well‑framed candidates.
  • Educate stakeholders on process design, performance measures, publish architecture updates and deprecations....

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