MANAGER QUALITY ASSURANCE

**Job ID:** 60776

**Job Category:** Policy, Planning & Research

**Division & Section:** Social Development, Finance & Admin, HSI Application & Support Office

**Work Location:** Union Station, 61 Front St W. Toronto, ON M5J 1E5

**Job Type & Duration:** Full-time, Permanent vacancy

**Salary Range:** $126,000 - $176,140, TM2308 and Wage Grade 8

**Hiring Zone:** $132,676 to $143,848

**Shift Information:** Monday to Friday, 35 hours per week

**Affiliation:** Non-Union

**Number of Positions Open:** 1

**Posting Period:** 26-Jun-2026 to 10-Jul-2026

**Job Summary:**

The Manager, Quality Assurance and Data Management will lead the development, implementation and continuous improvement of quality assurance frameworks across Human Services Integration (HSI) service channels, including call centre operations, in-person service delivery and online applicat...