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Manager, Patient Claims

Company

Abbott

Location

Los Angeles, California

Type

Full-time

The Opportunity

Abbott is seeking an experienced professional to manage patient claims related to its Medical Device businesses. This role leads day-to-day claim adjudication, drives compliant, consistent claim resolution, and plays a critical role in protecting Abbott’s legal, regulatory, financial, and reputational interests.

This position works out of our Sylmar, CA; Minneapolis, MN; or Austin, TX corporate office.

What You’ll Work On 

The Manager performs the following responsibilities with general direction from Legal leadership:

  • Direct and manage the complete lifecycle of U.S. patient product liability claims where the claimant is not represented by counsel, encompassing claim intake, investigation, evaluation, negotiation, and resolution.
  • Communicate with claimants on claim intake, provide updates, request necessary consents and documents, and deliver decisions while maintaining a professional and empathetic tone.
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