A strong sense of personal ownership of the team’s performance
5-10 years collections management experience in a global organisation
Experience managing and developing a team
Excellent verbal and written communication skills
An ability to dive into complexity, simplify and drive through to a positive conclusion for the company
An aptitude for working with relevant data and tools
What the job involves
Sitecore is seeking a Manager, Global Collections to lead our collections team. Global Collections focuses on Sitecore’s most important asset – its cash - ensuring that we collect what our customers owe in a collaborative, professional, but firm manner
Manage and develop a global team of collectors based in the USA, Europe and Asia
Own the performance of the team and continually assess it using a range of metrics, analysing and recommending improvements <...