Elevate Fairstone Bank's digital servicing experience as a Manager specializing in deposit products. This pivotal role centers on optimizing self-serve capabilities for Savings and GICs.
You will lead the development of best-in-class digital solutions while ensuring regulatory compliance. By collaborating with teams across Technology, Operations, and Compliance, you will enhance customer journeys and reduce operational dependencies in servicing. Your skills will make a significant impact on achieving service excellence.
Key Responsibilities:
• Manage the digital banking strategy for deposit solutions
• Identify opportunities for digitization and automation
• Collaborate with teams to enhance the customer experience
• Define and monitor key digital performance indicators
• Ensure compliance with guidelines and privacy standards
Requirements:
• Relevant University Degree
• 10+ years of experience in digital banking
• Deep understanding of Savings and GIC ...