Elevate customer engagement as the Manager of Loyalty & CX Programs at MTY. In this pivotal role, you will foster strong connections between partners and brands while enhancing customer journeys.

As the Manager of Loyalty & CX Programs at MTY, you will guide digital engagement initiatives and ensure smooth operations. Your responsibilities include clarifying brand-partner alignment and facilitating knowledge transfer through effective training. You'll also oversee the implementation of loyalty models and track promotional initiatives for successful partner readiness.

Key Responsibilities:
• Ensure clarity and alignment between brands and partners
• Facilitate knowledge transfer through comprehensive training
• Oversee communication processes for operational efficiency
• Manage implementation of loyalty and engagement models
• Track promotions and support partner readiness

Requirements:
• Strong stakeholder manag...