Job Title: Deputy Manager – Admissions Call Center
Location:
Chandigarh University, Chandigarh
Department:
Admissions / Inside Sales
Role Overview
Chandigarh University is seeking a results-driven and strategic
Manager – Admissions Call Center
to lead large-scale inside sales operations. The role is accountable for driving admission revenue, optimizing lead conversion, and ensuring high-performance team execution within a fast-paced, target-oriented environment.
The incumbent will manage a team of
50–80 Admission Counselors , supported by
Team Leaders , and will be responsible for achieving aggressive enrollment targets through structured sales processes and operational excellence.
Key Responsibilities
1. Revenue & Sales Performance Management
Own and deliver monthly, quarterly, and annual admission revenue targets
Track and improve key sales metrics such as conversion ratios, revenue per counselor, and fu...