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Manager, Key Account Management

Company

foodpanda

Location

Hong Kong, Hong Kong

Type

Full-time

Job Description

Know more about the Team

Our Account Management team operates under the Commercial Department, which is responsible for relationship management and strategic business planning, such as tailor-made branding and marketing campaigns, with the aim of growing the accounts’ portfolios in order to achieve their business goals!

Roles and Responsibilities 

  • Represent foodpanda as an ambassador, develop a trusted advisor relationship with key accounts, act as the lead point of contact for your portfolio of partner restaurants in answering high severity requests or issue escalations when necessary
  • Regular communication with partner restaurants. Activate set of services (ad sales, promotional deals, online marketing packages etc.) to facilitate portfolio & revenue growth; meet or exceed goals for account retention, development and maintenance
  • Communicate clearly the progress of monthly/quarterly initiatives
  • ...

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