Join BDO as a Manager in Insolvency Counselling and lead the Personal Debt Solutions team nationwide. Utilize your leadership skills to enhance client service quality and team performance.
The role is designed for a seasoned insolvency counselling expert capable of overseeing team operations and counselling activities. This position demands proactive management of compliance and service delivery while guiding team members in their development. Your strong expertise in insolvency legislation will empower your team to excel.
Key Responsibilities:
• Conduct and manage multiple counselling sessions daily
• Oversee workload distribution among team members
• Partner with Team Leaders to ensure compliance
• Provide timely resolutions for client and creditor issues
• Monitor team performance against service standards
Requirements:
• Must hold a BIA Insolvency Counsellor designation
• At least five years’ leadership experience required
• Solid understanding of i...