Primary Function

We are seeking a full time Service Manager to work on-site at our clients offices in Burlingame, CA. As one of the World’s leading tech companies, our client is well known for being a fast paced working environment that adopts an innovative, dynamic and social culture.

The Service Manager is the primary figure in the delivery of the managed service to the client and their partners. This is a high level, strategic and client-centric role that blends creative vision with commercial expertise. Supported by a team of leads and supervisors, you will lead a global multi-disciplinary production and immersive experiences team; owning the end-to-end service, managing team budgets, driving SLA and contract alignment, presenting performance analytics at business reviews, and championing continuous improvement. The ideal candidate will possess strong problem solving skills, quantifiable leadership talents, exposure to production, XR an...