Scope of Role

• Deliver brand, creative, and innovation insights & analytics projects, including brand performance, measurement, creative testing, and innovation projects.
• Execute or oversee work products such as questionnaires, project schedules, forms, and deliverables.
• Contribute to analysis and reporting on medium to high complexity accounts with manager guidance; independently handle less complex work.
• Participate in study design and questionnaire discussions, taking the lead role as appropriate.
• Conduct data analysis, generate insights, and perform preliminary reporting.
• Manage timelines and work processes, collaborating with internal departments and clients.
• Identify and solve project issues as they arise and perform in-depth quality checks to ensure accuracy.
• Provide supervision, coaching, and mentoring to junior client service staff as required, share knowledge, teach job skills as necess...