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Manager, Digital Experience

Company

JFK International Air Terminal LLC

Location

Queens, New York

Type

Full-time

Job Title:



  • Manager, Digital Experience Full-Time Position Position Overview: The Manager, Digital Experience, is a creative and operationally minded professional responsible for developing, managing, and governing employee and passenger-facing content across Terminal 4 at JFK International Airport.

  • Sitting within the Customer Experience and Commercial team, this role bridges brand experience, internal and operational communication, and digital media execution to ensure that every piece of content reflects T4's brand standards, clarity of information, and the complex regulatory environment of an international hub terminal.
  • The Manager, Digital Experience, plays a key role in the implementation of the T4 Communications Plan.
  • A core function of this role is the creation and management of digital signage templates for temporary messaging and for special scenarios, including operational disruptions such as weather delays, event commun...

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