Avid in Manila is seeking a Manager of Digital Customer Success to lead a team focused on enhancing customer retention and satisfaction through innovative digital strategies. This role involves overseeing the execution of personalized customer programs and working collaboratively across departments. Candidates should have over 5 years of experience in customer success, including leadership roles, and a strong proficiency with SaaS metrics and CRM tools. The position offers a hybrid work model and benefits like health insurance and generous leave policies.
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