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Manager, Customer Identity & Access Management (CIAM) (Toronto)
Company
Equitable Bank
Location
toronto, on
Type
Full-time
Core Responsibilities
Define and maintain the CIAM strategy and multi-year roadmap aligned with business growth, digital transformation, and enterprise security objectives.
Continuously assess business priorities, customer experience needs, regulatory drivers, and industry trends to shape CIAM capability evolution.
Regularly re-prioritize CIAM initiatives based on changing business needs, risk posture, and market developments.
Act as a trusted advisor to IAM leadership and senior stakeholders on CIAM investments, trade-offs, and sequencing.
Establish and evolve measurable outcomes for the CIAM roadmap.
Partner with business, product, and digital teams to understand customer journeys, growth objectives, and pain points.
Translate business requirements into clear CIAM capability requirements, outcomes, and success measures.
Facilitate alignment between business expectations and security, privacy, and techn...
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