Note: This is a onsite full time job in Sharjah, UAE and requires relocation to the UAE.

Job Purpose

As a CRM and Loyalty Manager for KFC brand, you will be responsible for developing and executing customer relationship management (CRM) strategies and loyalty programs to enhance customer engagement, retention, and satisfaction. You will play a crucial role in leveraging customer data and insights to design personalized marketing campaigns and initiatives that drive customer loyalty and maximize revenue opportunities.

Key Responsibilities

• Develop and implement CRM strategies and initiatives to enhance customer acquisition, retention, and loyalty
• Design and execute personalized marketing campaigns and communications across various channels (email, SMS, social media, etc.), define creative objectives based on insights and learnings
• Utilize customer segmentation...