Current Employees:

If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here (https://www.myworkday.com/umiami/d/task/1422$7248.htmld) to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet (https://my.it.miami.edu/wda/erpsec/tipsheets/ER_eRecruiting_ApplyforaJob.pdf) .

The University of Miami/UHealth Department of UHealth Connect has an exciting Full Time opportunity for a Manager, Contact Center Training position to work remotely.


Core Job Summary

The Manager, Contact Center Training leads the development and execution of training programs for UHealthConnect, supporting the continued centralization and expansion of patient access services. This role provides strategic direction and ensures alignment of training across enterprise operations, including scheduling, registration, and other patient-facing funct...