First Abu Dhabi Bank (FAB)

Posted Mar 10

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Internship

Negotiable

Advanced (5-10 yrs)

Reporting to the VP, the MGR Client Service Engineering plays a pivotal role in driving end-to-end change through process reengineering, automation, and efficiency improvements. He/She will lead multiple client service priorities, collaborate with cross‑functional stakeholders, and ensure the successful execution of initiatives that align with the bank's strategic objectives.

• Lead the redesign and governance of client service journeys to ensure they are client‑centric, efficient, and risk‑controlled. Drive end-to-end process optimization and automation initiatives.

• Support coordination with cross‑functional teams to ensure delivery of initiatives.
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