**Innovate Remotely**

This position is fully remote, allowing you to enjoy the flexibility of working from home while collaborating with skilled team members and contributing to groundbreaking solutions.

**Your Impact**

The primary purpose of this role is to lead a team of Contact Center Training Supervisors responsible for facilitating training to develop associates and front-line leaders on the knowledge, skills, and abilities needed in Lowe's Contact Centers to drive our organizational Mission and Strategy. This is accomplished by scheduling, managing, and ensuring delivery of consistent and effective content-based training through various methods including virtual classroom-based technologies and leader-led events. The Contact Center Training Manager partners with the Learning & Development team as a subject matter expert to create and update training courses focused on the needs of the recipient in the areas of operations, product knowledge, and selling....