Muntinlupa, Metro Manila, Philippines Festival Supermall Inc.
The Mall General Manager (GM) is responsible for overseeing all aspects of mall management including but not limited to leasing and tenant relations, business planning and financial management, facilities and operational management and control of all maintenance, inspection, and safety functions. The Mall GM plans and directs the day-to-day operations of the store, develops strategies to improve customer service, drive mall sales, increase profitability, and grow the existing customer base. The Mall GM is overall responsible for ensuring customer needs are met, complaints are resolved and service is quick and efficient.