Assist with all maintenance needs including resident work orders, emergency calls, preventive maintenance, amenity upkeep, and preparing vacant units.
Maintain property standards by keeping shops organized, managing inventory, performing light cleaning when needed, and ensuring all amenity areas remain clean and operational.
Support operations through accurate logging of work orders, updating databases, monitoring contractor performance, and assisting the Maintenance Manager with budget responsibilities.
Provide resident-focused service by communicating professionally, resolving requests promptly, delivering notices, and helping set up or clean up resident events.
Uphold company expectations by following policies, maintaining a clean uniform and appearance, handling complaints calmly, and prioritizing customer service at all time