Are you a detail-oriented veteran looking to leverage your organizational and technical skills in a fast-paced, mission-critical environment? A leading provider of emergency backup power solutions is seeking a Service Advisor to serve as the central hub of their service department. This team ensures that critical infrastructure, including hospitals, commercial facilities, and industrial sites remain operational when it matters most.
You'll coordinate a highly skilled field team, manage incoming service requests, and ensure every repair and maintenance project is executed with precision.In this role, you'll be the primary point of contact for all incoming service inquiries, responsible for scheduling technicians, tracking parts and warranty claims, and translating complex field reports into clear repair proposals. You'll balance customer needs with the availability of the field team, optimize routing, and ensure jobs are completed efficiently and accurately.
A strong mechanical a...