**Senior On-Site Service Specialist**

{POSITION PROFILE}

The Mailroom Associate is responsible for managing incoming and outgoing mail, packages, and shipments while providing exceptional customer service in a professional office environment. This role supports daily mailroom operations, ensuring the timely and accurate distribution of mail, courier packages, and internal correspondence.

Key Responsibilities

+ Receive, sort, and distribute incoming mail and packages.
+ Prepare, process, and dispatch outgoing mail utilizing postage and shipping systems.
+ Track and log packages using internal tracking software.
+ Coordinate shipments through carriers such as FedEx, UPS, DHL, and USPS.
+ Maintain accurate records of mailroom activities and package deliveries.
+ Operate mail processing equipment, including postage meters, scanners, and inserters.
+ Provide customer service support to employees and visitors regarding mail and shipping i...