We are seeking a passionate and service-oriented Client Advisor to join our luxury retail team at Changi Airport/Downtown. As the face of the brand, you will deliver exceptional customer experiences, drive sales, and uphold the highest standards of luxury service within a fast-paced travel retail environment.
Key ResponsibilitiesProvide personalised customer service to international travellers, ensuring a memorable luxury shopping experience.
Achieve individual and store sales targets through professional selling techniques and product knowledge.
Build and maintain strong client relationships, including CRM outreach and after-sales service.
Ensure visual merchandising and store presentation adhere to brand guidelines.
Handle cash register operations, tax-free processes, and airport retail protocols.
Support stock management including receiving, replenis...