Harbour Air is growing its loyalty ecosystem, and we’re looking for a Specialist, Loyalty to help bring it to life.

About The Role

Reporting to the Head of Digital & Customer Experience (D&CX), the Specialist, Loyalty owns the development and execution of Harbour Air’s loyalty strategy, including:

• The Harbour Air Loyalty Program (Harbour Air Club)
• Loyalty products such as Flight Passes
• Specific partnerships and initiatives that enhance the overall guest experience

You’ll work closely with Marketing, Operations, and other teams to ensure loyalty initiatives are aligned with broader business goals and consistently delivered.

Work Hours: Office hours
Location: Vancouver
Term: Full Time Regular
Department: Commercial

Responsibilities and Expectations

• Partner with senior leadership to develop and refine Harbour Air’s loyalty strategy